FAQs

Equipment

How does the D1 work?

Our drone uses an onboard tank and two downward facing nozzles to apply disinfecting solutions to surfaces. 

What equipment is included with your system?

The drone features an onboard chemical tank and two downward facing nozzles. We also equip you with a handheld controller, a first-person view camera that streams the video feed to the controller, 4 sets of batteries, a charger, and a travel case for your drone. 

How large is the tank on the drone?

10L (2.64 gallons).

What is the maximum flight time of one of your drones?

The disinfecting drone will spray for 10 minutes, but its batteries last up to 15 minutes. We train our customers to replace their batteries when they refill the chemical tank.

How big are your drones?

Unfolded, the drone is roughly 53 inches in diameter and 24 inches tall. When you fold the drone, it fits into a 24” cubed travel case.

Is there an available maintenance program?

Yes! We pride ourselves on keeping your drones in the air. We offer remote technical support and data maintenance to ensure customer success. 

How long do the batteries last?

Approximately 15 minutes. We provide each customer with 4 sets of batteries to swap out.

What is included?

·  D1 Disinfecting Drone

·  2.64 gallon/10 liter on-board tank

·  Two electrostatic spray nozzles attached to the drone

·  First-person view camera

·  Handheld controller that actively displays a video feed

·  4 total battery sets and a customized charger to allow you to efficiently recharge your batteries.

·  Pelican travel case and cart to transport the drone

·  2 day of training (travel expenses not included)

·  Aviation insurance rebate

·  Support/service program – Repair or replace in 7 days

How does the lease program work with maintenance and support?

Our maintenance/support program is similar to a car lease. Lucid will cover wear & tear issues on the drone, such as replacing motors when needed. However, if the operator does not follow the operator’s manual and does not follow appropriate flight protocols, the operator will be at fault. To put it in the context of a car, if your brake light comes on, we have you covered! If you’re texting and driving, which causes you to run into a stop sign, then we do not repair the drone for free.

What chemicals do you use?

We have an approved chemical program. All of our customers receive access to this list, and we help our customers buy their chemicals for the most cost-effective rates. With that said, our drone is chemical agnostic and you can use the chemicals on the EPA N list.

Operations

How do I know if the disinfecting is effective?

You can use a luminometer sensor before disinfecting to show the presence of ATP on a surface and then take another measurement after to ensure that you achieve a lower value.

Are the drones hard to operate?

No. Our drones are built and programmed with ease-of-use in mind.

Do you provide the pilot if we want/need one?

We generally train a company and its employees on how to operate our drones. However, in unique circumstances, we can provide a pilot for specific projects.

What is required for insurance to operate a drone?

Third party companies wishing to operate our drone will need to obtain drone aviation insurance. We have partnered with an insurance company to create a streamlined process to allow you to quickly obtain necessary coverage.

Do I need a license to fly the disinfecting drone?

You do not need a license from the FAA to fly the disinfecting drone indoors. However, if you want to fly outdoors, you need your Part 137 Exemption from the FAA, unless you are a public entity, like a public university. We offer online study materials to help you prepare for your test. Out of over 20,000 people that have taken this online study course, there is a 99% success rate!

Do you provide flight operation training?

Yes, we provide hands-on flight training to ensure that you and your employees are competent pilots. 

How long does it take to be able to operate your drones effectively?

For basic flight controls, most pilots are able to begin effectively flying within 5 minutes. However, we spend a full day with new pilots to run through various scenarios, safety precautions, and make sure they are appropriately prepared for the majority of situations that may occur on the job.

How does drone disinfecting work?

Our drone is equipped with an on-board 2.64 gallon or 10L tank. The operator pours disinfectant solution into the tank, flies over the surface of relevance, and spray disinfectant solution onto the surface of relevance.

How do you control the drone?

The drone is manually flown. We provide a handheld controller that has a live video feed of the drone. Lucid provides hands-on training to teach your crew how to operate our drones with ease!

How quickly does the drone disinfect?

On average, our drone disinfects at a rate of 150,000 square feet per hour. Results may vary depending on the type of facility and layout.

How do I transport the disinfecting drone?

Our drone folds down into a much smaller footprint and can fit inside a travel case, which we provide for all customers.

How easy is it to fly?

Very easy! No prior drone experience is required. We have a demonstrated history of training individuals to successfully fly our drones that have no background with drones.

What does training look like?

Training is conducted locally in Charlotte, NC over the course of two days. Prior to on-site training, we send study materials for our customers with information on drone disinfecting operations. While in Charlotte, we educate our customers on all the knowledge they need to know in order to operate our drones competently and confidently, such as battery charging, flight skills, transportation guidelines, safety protocols, and more.

Further Questions?